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6, 2000 April, 2000

Highlights—February 13, 2016

  • Fortune:

    IBM Cognitive Computing Exec Leaves After Months on the Job. By Barb Darrow. Stephen Pratt joined IBM in June and took on the cognitive computing group in October. Excerpts: IBM had no comment, but Pratt confirmed the news to the newspaper. He had some kind words for IBM, but no additional comment.

    Big Blue launched a cognitive business solutions group in October to try to speed up the commercialization and money-making prospects around Watson, and put Pratt in charge of it. Four months later, he is gone.

    Selected comments about this article from the Watching IBM Facebook page follow:

    • No raise, no bonus, crazy overtime, always worried about layoffs. You can see the downhill slide of IBM happening in front of our faces. Great CEO with 15 quarters in the red still got $4.5 million bonus.
    • He must have received a PBC of 3 on his first review and saw the writing on the wall.
      • Or realized the company really doesn't care about innovation. That it is run by finance and cares about EPS only.
    • IBM has been buying, buying buying in hope to capture the new business. They forget what is important...employees.
    • It's incredibly hard to be innovative at IBM.
      • They'll put you in the mental hospital!
      • Agreed. One of the things that I have noticed among friends who left IBM, including myself, is that it took us a few weeks to bring our stress levels down upon leaving. It was really quite shocking in hindsight how the IBM environment seems to motivate unwarranted levels of stress amongst employees. At the time I thought about writing a blog along the lines of "How to survive Post-IBM Stress Syndrome" (think about the acronym for that) but was afraid it would only sound like sour grapes.
      • It's truly a shame to watch a once-great company like IBM choose to slowly self destruct.
      • IBM put me in a mental hospital and basically ruined my life. I was trying to look for a new job...but they basically wouldn't let me. Any attempt to discuss and resolve with them is met with "police action." It's literally like dealing with spoiled brats when you try to talk sense at that company.
  • Wall Street Journal:

    Stephen Pratt, Head of IBM’s New Artificial-Intelligence Group, Leaves. By Robert McMillian. Excerpts: Stephen Pratt confirmed his departure but declined to say why he left IBM or what he would do next. “IBM is a great company with great people and a bright future in cognitive computing,” he said. ...

    “We have no comment on personnel matters,” an IBM spokesman said.

    IBM’s revenue has taken a hit as its corporate customers shift their buying habits toward software and services delivered through the Internet. The company has bet its future on new-breed offerings including the artificial-intelligence and analytics services sold by Mr. Pratt’s group.

  • LinkedIn:

    From Lotus Notes to IBM Verse – Is IBM crossing the Chasm? Insights from IBM Connect 2016. By Olaf Boerner, CEO, BCC GmbH. Excerpts: IBM showed an impressive vision for their upcoming collaboration products based on IBM Connections and IBM Verse. They were combined with IBM Watson artificial intelligence technology which displayed a very powerful workplace environment. Although most demos were mocked up by showing videos, they gave us a compelling insight with Project Toscana.

    However IBM might face the challenge to keep existing IBM Domino users as their future messaging customers and prevent them not moving to the “dark side” The roadmap presentations for messaging can be summarised in the following points:

    • main focus is on IBM Verse and IBM Domino
    • “new” features were just rolled over from last years roadmap
    • most features are “Cloud based” still weak spots or missing features for on premise
    • no concrete announcements for IBM Notes Client releases

    However, now that customers have finished 9.0x migrations they are now waiting for a reliable roadmap for the IBM Notes Client otherwise they have to consider an alternative rich / fat client for messaging.

    The alternative client is the shiny, visual feast known as Outlook 2010, 2013 or 2015. It does not matter whether you are working on premises or using Office365, you still need to install an Outlook Client on your local machine, terminal server etc.

    Microsoft clearly shows that a fat client strategy can be very successful.

    It seems that IBM is convinced that the future email client has to be a browser based experience! But only on a PC/MAC !

  • Computerworld:

    Hertz cuts IT jobs as it shifts to IBM. By Patrick Thibodeau. Some workers will get IBM offers, but not all. Excerpts: Hertz has warned around 230 IT workers that their jobs may be at risk as it expands its outsourcing work with IBM.

    The employees work at a Hertz technology center in Oklahoma City, Okla. The facility has the company's highest concentration of IT workers in the U.S. They were told this week. ...

    Asked if the total number of affected IT jobs will be larger, Masterson said: "We expect it to be larger than 230 for the U.S." ...

    Tom Kennedy, Hertz CFO, told analysts in an earning call last year that "we have 1,500 people in the back office, which is quite double what it should be. Our call centers are probably double what they should be," according to the Seeking Alpha transcript. He said the firm's IT spend is over $400 million a year. ...

    IBM India Private Limited, an IBM subsidiary, has filed paperwork for numerous H-1B workers for a property in Oklahoma City. The property, according to government records, belongs to Hertz Technologies Inc., a Hertz subsidiary. At least two dozen Labor Condition Applications for this address were found in a random check at MyVisaJobs.

    Selected comments about this article from the Watching IBM Facebook page follow:

    • Dollars (not a lot though, I'm an IBM retiree) to Donuts that between 30 and 60 percent of those (if any) former Hertz IT folks will be resource actioned out of IBM within 12-18 months. (if that long).
    • Watching IBM: We have seen what happens. Outsourced to IBM, then terminated and work moved offshore.
    • My bet, costs increase, quality decreases, frustrations rise and costs increase.
    • Good luck with that, Hertz.
    • Poor bastards
  • Telecompaper:

    IBM Spain to withdraw redundancy plan - report. Excerpt: IBM Spain has reached a preliminary agreement with workers' committees to withdraw plans for the collective dismissal of 137 employees, reports Europa Press. However, the company is determined to enforce a 12 percent reduction in wages applied since 01 December, which has prompted around 100 workers to terminate their contracts, said the report. The redundancy plan was due to affect around 10 percent of IBM's Spanish workforce.

    Comment from the Watching IBM FaceBook Page:

    • Watching IBM has also learned that a series of strikes and protests were held in front of IBM Spain headquarters in Madrid in December. The unions of IBM Spain started mobilizing in November in protest of anti-worker measures by the company. Salary reductions, job cuts, the transfer of 450 workers from Global Services to the IBM subsidiary INSA and changes in the pension plan have outraged workers. More info as Watching IBM receives it.
  • Watching IBM FaceBook Page
  • Glassdoor IBM reviews. Selected reviews follow:
    • "Two weeks left of 23 Weeks Severance"

      Former Employee — Anonymous Employee in Boulder, CO. I worked at IBM (more than 10 years). Pros: The one thing I miss about IBM is the people I've worked with. They are some of the most professional and dedicated people I have ever known. Cons: The cons are best summed up by what a fellow RA'd co-worker described his new job was compared to IBM. He said that IBM was the IT equivalent of Skid Row compared to where he works now. Enough said. Advice to Management: Leave the sinking ship which is GTS.
    • "IBM Review"

      Former Employee — Infrastructure Architect in San Francisco, CA. I worked at IBM full-time (more than 10 years). Pros: Great for being to learn new things. Cons: Big company with lots of processes.

      IBM Response Feb 15, 2016 – VP, Communications: Over the last year, we've done a great deal of work to simplify processes and streamlined how we work...so we are making progress. Thanks for sharing your views, especially the observations that we encourage our employees to focus on learning and building up new skills

    • "Company in its decline"

      Former Employee — Software Engineer in Ljubljana (Slovenia). I worked at IBM full-time (more than a year).

      Pros: I've been working as a software developer for two years full time in IBM, and left mostly due to the generally bad atmosphere following mass layoffs in 2014. It's been a big learning experience really, as you're surrounded by brilliant engineers, including lots of "old school" pioneers of the field. Great mix of generations makes a unique working environment, as opposed to many early-30s IT companies around, and that's definitely a big plus. IBM provides many personal benefits and learning opportunities, and you're (at least my team was) encouraged to apply for working on contracts all over Europe.

      Cons: It's a huge corporation, with all benefits and downsides of such organisation. You're an asset, a number, and IBM keeps reminding you that. It's all about numbers, and the holy number is obviously a stock value. Oftentimes you'll spend more time fighting the inner bureaucracy of the company than actually being productive and focused on your task. It's worse than working for the government. IBM's way of "keeping score" on your productivity is messed up. Many higher-up developers/architects were branded as unproductive, due to their managers trying to comply with IBM's rules. Company in general is going through big changes, and it's not going well. People don't really believe in the work they do; just hoping that IBM is "too big to fail", and the smartest ones (and younger ones) are just leaving.

      Advice to Management: Lay waste on middle management. Seriously, decimate those numbers. Too many paper pushers, and spreadsheet fillers are a big weight on the company.

    • "IBM SoftLayer Sales Engineer"

      Former Employee — Softlayer Cloud Sales Engineer in Austin, TX. I worked at IBM (more than a year). Pros: Not many. As a former IBMer I thought coming back to IBM would be much like my previous experience working for IBM 10 years ago. It was much, much worse. Cons: Poor direction; poor, poor management; lack of vision; lack of communication; lack of defined job role and lack of job description. IBM over hired and had to conduct massive layoffs less than one year after hiring the Cloud staff. Advice to Management: Really disappointing how bad IBM management has become. Definitely just a shadow of the great company IBM was once.
    • "Great place to work for working parents"

      Current Employee — Anonymous Employee. Pros: My colleagues are terrific; working from home is a fantastic benefit especially if you have kids; benefits are very good; company is always changing so job stays fresh; lots of opportunities. Cons: Bonus structure is weak and not competitive with companies like Microsoft. Same with stock. ESPP could be improved by going back to a bigger discount like what we had about 10 years ago (15% discount vs. the existing 5% discount). Advice to Management: Increase bonuses to really incent employees to go above and beyond. Right now the bonuses are so small they are meaningless and not competitive at all.
    • "Good company to start your career"

      Current Employee — Business Analyst in Armonk, NY. Pros: Awesome training and benefit opportunities. Can work in any industry. Smart and passionate employees. Cons: Poor base compensation, no bonuses or raises for multiple consecutive years. "The only way to move up is to leave and come back" — actual quote from a manager. Advice to Management: Better career advancement opportunity, more co-location of teams.
    • "Not the same company"

      Current Employee — Anonymous Employee in Apex, NC. I have been working at IBM (more than 10 years). Pros: There are still some very talented people at IBM, but they are jumping ship fast. First and second line management are still tops in the field. Cons: Employee retention is at an all time low. Compensation and bonus structure is no longer competitive. Expect to work 60+ hours a week. Advice to Management: Focus on employee retention. Challenge the status quo. Eliminate legacy processes.
    • "No home for techs."

      Former Employee — Sys Administrative in Ann Arbor, M. I worked at IBM full-time (less than a year).

      Pros: Not a lot of pressure on the tech side, since it is mostly about management shuffling paperwork and trying to up sell the client. Pay is pretty good if you have a skillset they need.

      Cons: IBM is way behind the curve. At a time when most IT companies recognize the value of American workers, IBM is stuck in the '90's, still trying to outsource everything to India, reduce all investment in their accounts, and increase fast cash for the share holders.

      If you are into legal or sales, I am sure IBM is a great fit since their main product is iron clad contracts so their clients can't escape once Sales gets them on the hook.

      IBM does not really contribute to the American economy. IBM business model is dismantling American/European IT and replacing it with a cheaper Indian help desk version. The clients suffer the most. And no, you are not allowed to try to help the client. Not until management convinces them to pay extra.

      Advice to Management: IBM management knows the deal. Management is really the only thing to do inside IBM, since they constantly need new managers to help take apart and do away with IT departments, and to face their disillusioned customers, try to convince them that this is all in their best interest.

    • "Software Sales Manager"

      Current Employee — Anonymous Employee in Southgate (Australia). I have been working at IBM full-time (more than 5 years). Pros: Great brand to sell and good remuneration supported with reasonable education support. Cons: Administrative work kills sales time. Multiple channels, slow collaboration. Advice to Management: Put back resources to free up sales time.
    • "Architect"

      Current Employee — SWG Technical Sales (CTP) in London, England (UK).

      Pros: 20% of employees are fantastic.

      Cons: 80% of employees, or in other words, most of the management are completely out of touch with employees, customers, technology, etc. Employees are just a number, work-life balance is bad, no consistent strategy, no career prospects. Run by career engineers with one interest — getting promotion at any cost. Basically IBM is not a good place to be right now.

      Advice to Management: Look at how you are destroying what was once a fantastic company. Stop looking at your spreadsheets and open your eyes to the real problems. I've been at IBM for 20 years and over the past 5 years it has been terrible; everybody is losing interest, the passion has all gone, the products are not being developed, we are loosing customers right left and centre and any good employees left will leave by the end of H1. I normally turn down job offers from head hunters offering better packages. I'm going to take the next good offer!

    • "Consultant"

      Former Employee — Anonymous Employee. Pros: Great work-life balance and a good name to leverage for future opportunities. Cons: "Strategy" work tends to be tech (SAP, Oracle) implementations, QA testing, etc. Young consultants are simply viewed as a number and vehicle to reach financial targets rather than an asset worth focusing on and developing. Advice to Management: Start taking a deeper vested interest in young consultants, or you will continue to see high rates of attrition at the consultant and senior consultant level.
    • "IT Service Desk — They want slaves"

      Former Employee — IT Specialist in Calgary, AB (Canada). Pros: Good to be seen in your resume. Cons: Horrible labor. 5 minutes clock to go washrooms mornings and afternoon. Excess of responsibilities to attend during a call that can't exceed 5 mins. Very low salary, $19/hour for professionals with university degrees and certificates. Arrive at least 40 minutes earlier to prepare your computer and applications. Abusive.
    • "Client Technical Professional"

      Former Employee — Anonymous Employee in New York, NY. I worked at IBM full-time (more than 10 years). Pros: Home office and benefits too. Cons: Bad management. Poor raises. PBC. Advice to Management: none.

      IBM Response Feb 13, 2016 – VP, Communications: As you know we have replaced our old performance review system (PBC) with a brand new approach on February 1 that we co created with tens of thousands of employees over a few months. The initial response has been great and we are optimistic that the heavy emphasis on feedback will deliver a whole new coaching experience for IBMers. Thanks for your comment.

    • "Big Company and Big Expectations"

      Current Employee — Security Technical Specialist in Southfield, MI. I have been working at IBM full-time (more than a year).

      Pros: Great Company, Benefits, Team Members, and a chance to learn from a vast number of technologies and excel in many ways whether be it personally and or professionally. There is an abundance of resources and sometimes way too much to sift through, but non-the-less there is information about everything and anything you want to know, learn to better understand and deliver.

      Great place to be in and a chance to travel around, abroad, move up or parallel, meet people from around the world, and sometime literally, participate in events, conventions conferences, make a difference, make an impact not only within IBM, but within other companies, and even on a global scale. "Who said that Elephants can't dance" IBM is leading the way for future generations and companies as well.

      Cons: With big companies, you tend to spin your wheels a little, and management will assist and help, but moving up sometimes is slow, raises are almost a rarity and sometimes frustrating. Best thing is to love what you do and you wouldn't mind the minimum raise. Persevere and you'll move up, move around, or move out! Very high demand on meeting quotas (if you are in sales or technical sales).

      Advice to Management: Assign mentors (which you do) but follow up with them, stay in touch with your new members and try not to throw them into fire from the get go. Be open with your team and don't let problems stack up and then drop on all at once on the new guy. Guide and assist. (By the way my manager is that way, but others are not).

      IBM Response Feb 13, 2016 – VP, Communications: Thanks for the reminders about acclimating newest IBMers. In fact, we are working on creating even more intentional communities for key cohort groups of new hires so hopefully this will address the 'fire ' issue. Thank you again.

    • "Great, inspiring, challenging, wonderful job for 14 of 17 years."

      Current Employee - Managing Consultant — Global Service. I have been working at IBM full-time (more than 10 years).

      Pros: You will have the opportunity to work with some very smart people that want to make a solid contribution. The professional non-management class does the best they can day in and day out (despite a ridiculous amount of administrative red tape).

      Cons: Every year IBM takes something away in terms of benefits, work-life balance, financial incentives, basic common courtesy, respect for employees, and basic integrity. In addition to traveling (10-20 hrs) and billing 44 hours per week to clients, the latest trend is that you must spend many more hours on IBM's internal social media, more hours on training, mentoring, administrative work, and IBM internal conference calls. An 80-hour work week, week after week, month after month, year after year is physically and mentally difficult to sustain — and have any kind of fulfilling family life.

      Advice to Management: Shareholder value is very important, but so is the value of suppliers, vendors, and employees.

    • "low pay and lower morale"

      Current Employee — Senior I/T Specialist in Raleigh, NC. I have been working at IBM full-time (more than 10 years). Pros: Large company, decent benefits, and many areas to work in if you get to move around. Good techies. Cons: All work, no life balance at all, and no thanks. Low pay. Raises of 1% for high performers considered fair by management. Advice to Management: Stop paying the CEO and VPs extremely high salaries while workers are not paid fair market salaries; it's unethical.
    • "The Worst of the Worst"

      Current Employee — Senior Systems Engineer in New York, NY. I have been working at IBM full-time (more than a year).

      Pros: No pros whatsoever.

      Cons: All they do is acquire business, keep employees for a year, move to India, lay off employees. Then, acquire a business, keep employees for a year, move to India, lay off employees, Then, during the year you are kept, you are given more work with no extra money to offset the jobs the people they let go. Also, they make you do more work that has nothing to do with your work and not get paid for it. Dare to ask for a raise, you will be the first to let go. DO NOT WORK FOR THIS COMPANY.

      Advice to Management: You have a special place in hell for the what you are doing to the US job marked and the employees you slave once you acquire them.

    • "Great potential and technology, does not care about greatest asset: people"

      Former Employee — Human Resources in New York, NY Doesn'. I worked at IBM full-time (more than 10 years).

      Pros: Technology. Acquisition and divestiture strategy. Smart approach to M&A. R&D capability is beyond compare. Flexible and remote working support. Global breadth and depth. Hard working employees. I think Ginni Rometty's strategy is the right one and might eventually lead to top line revenue growth, but if IBM doesn't start treating employees better, it won't matter.

      Cons: Extremely arrogant. Senior executives live different (far better) lives than on-the-ground employees and are ridiculously out of touch. The anytime, anywhere, all the time, wherever you are, even if you are on holiday workplace. Lack of reward. A culture of managing up and brown nosing. Don't really want to hear results from engagement surveys. Indignant that employees don't recommend working at IBM. Finance dominated culture. Maniacal focus on cost cutting, non-stop Resource Actions, blaming employees for lack of success in IBM strategy. Hierarchical top down culture.

      Advice to Management: Get off the 3rd floor in Armonk and deeply listen to employees, in a penalty-free place without PR people buzzing around. Be more vulnerable. Admit when you're wrong or make a mistake. Take control of IBM away from Finance. People are the most important asset IBM has; start acting like it. Invest in people. Recognize people. Give people the tools they need to be successful. Give people compensation, bonus and benefits that demonstrate you care and are more competitive with what is happening in other companies.

    • "Proud to be an IBMer!"

      Current Employee — Anonymous Employee. Pros: Watson! Challenging, fulfilling projects. Flexible work/life balance. Super smart colleagues — 380,000 of them. Agile work practices. Continues to transform. Cons: No cons about working at IBM.
    • "Working for IBM"

      Former Employee — Anonymous Employee in Carneys Point, NJ. I worked at IBM (more than 10 years).

      Pros: It was a good company for employees and customers 'till 2010. Employees were proud to be IBMers. Company was taking care of employees and employees were working as if it is their own company. Salaries and benefits used to be good. Good work was getting recognised.

      Cons: Deteriorating customer service, distancing employees has become norm. With change in the CEO, things changed and started retrenching work force indiscriminately. Customer service has been deteriorating. Employees not trusting their managers. Management is not even waiting 'till year end evaluation of employees are completed. They are retrenching work force indiscriminately.

    • "Review"

      Former Employee —Team Leader and Business Analyst in Armonk, NY. I worked at IBM (more than 3 years), Pros: Good work-life balance in most of the projects. Cons: Bad appraisal cycle and less transparency.

      IBM Response Feb 15, 2016 – Corporate Communications: Thanks for taking the time to share your feedback with us. Given IBM's transformation and what we've heard from many IBMers, we've kicked off a brand new approach to performance management this year. It's called Checkpoint, and it was co-created by IBMers for IBMers to reflect the way all of us work. What's the focus? Continuous feedback; a nimble, real-time approach to setting goals; and year-end evaluation on not just what we accomplished but how we accomplished it. And, perhaps best of all, we're no longer defined by a single rating.

    • "IBM isn't as great as it use to be."

      Former Employee — Anonymous Employee. I worked at IBM full-time (more than 8 years).

      Pros: If you're well-connected and someone in upper management likes you, you will have a successful career. I would recommend staying for 3-5 years to get experience on your resume, but then move on because it is usually in that timeframe you will learn whether you are "liked" or not.

      Cons: Too much politics in upper management. Caucasian male "old boys" network is alive and well. I witnessed too many qualified minority employees overlooked when it came to moving up the ladder due to this environment.

      Advice to Management: There is a thick layer of upper-level and executive management that needs to be swept away. How can you justify a reporting chain of a vice president (with no direct reports) reporting to another vice president, who reports to an executive vice president?

    • "Classic Environment, Poorly motivated"

      Current Employee — Anonymous Employee. Pros: Can work at home, flexible time management, many opportunities to learn in new fields. Cons: IBM is a sinking ship, and I cannot see any optimistic future. Many different teams research on the same topic, but they do not collaborate. Try to catch up trends, but they are too old and classic. Very rigid to accept changes; almost no incentive and cannot motivate workers. Advice to Management: Try to find a way to come over the competitors, not just follow their work.
    • "Greatest compny (sic) on earth!"

      Current Employee — Anonymous Employee. I have been working at IBM full-time (more than 10 years). Pros: 33 years IBMer...I wouldn't have picked a better company to work for! Cons: Making better use of IBM veterans in giving back to junior IBMers! Advice to Management: Redeploy and retrain high performing IBMers into new business areas!
    • "Weak management"

      Former Employee — Anonymous Employee in Moscow (Russia). I worked at IBM (more than a year).

      Pros: Salary depends on your past experience and current project. So you have opportunity to sell yourself. You can be a lucky with your manager. Good managers are exists in this company.

      Cons: You can have lots of managers in different countries and some of them wants fame and ready to usurp your ideas; other ones prefer ignore your problems. Though IBM is in Top 100 Most Powerful Brands it means nothing and IBM offers not the best solutions to customers. IBM doesn't comply with the labor code. (Overtime was not paid, salary was not paid before annual leave). According to the policy you have to improve your skills (plan in hours) but here was no budget for courses.

      Advice to Management: Reduce amount of managers. Reduce amount of mailing. Organize the day when employees could contact top manager directly.

    • "Software Engineer"

      Current Employee — Software Engineer in Dublin, Co. Dublin (Ireland).

      Pros: Flexible time. Working from home. Market rate salaries. Usually managers listen to you (even though they don't have any power to do anything).

      Cons: Usually old technologies (also bad code written in the end '80). Often old processes (they call scrum what is in reality the old waterfall methodology). Old tools (Clearcase, rtc, legacy tools that usually don`t work properly). Too much bureaucracy. Canteen of bad quality and too much expensive. Basically apart from your base salary and your pension scheme nothing is offered (no bonus, no stock, no salary increase, no dinners etc). A lot of teams too much dependent to the US.

      Advice to Management: Try to get some independence from the US. Make the teams more agile. (Try to full apply the agile methodologies, not just put the new names on old methodologies). Try to modernize tools and systems (GIT and mercurial in place of Clearcase and try to use more open source software).

    • "Administrative Professional at IBM"

      Former Employee — Administrative Professional in New York, NY. I worked at IBM full-time (more than 10 years). Pros Excellent benefits, worked remotely from home. Cons: Global company means calls at any time of day in the US — sometimes 9-10pm at night. Current state of company is you are always worried about losing your job to a layoff. No one is safe even if you received excellent job performance reviews. Company is using more and more global resources from low cost countries. Advice to Management: Clients are not happy with services. Too many layoffs are stressing the current employees to work 2 or 3 jobs at their current pay and time. Elimination of US workers in favor of cheaper labor is not a sustainable business model.
    • "Iconic company"

      Current Employee — Anonymous Employee. Pros: IBM is an iconic brand with a long history and track record of innovation and successfully re-inventing itself as a technology company. Training is good if you can get it. Working from home and flextime. Cons: Bureaucratic. Complex internal processes. Box checking. Access to formal training Meager bonuses or salary increases after joining. Working environment (building, office space). Advice to Management: Nurture and reward talent.
    • "IBM - Stay Away"

      Former Employee — Project Manager in Hartford, CT. Pros: Work at home is convenient for some people. Cons: Everything else. Constant fear of layoff. Poor management. Incredible soul crushing bureaucracy. Horrible review system. Every year, you loose a benefit. Bad work-life balance. Poor customer satisfaction. Terrible morale. Lack of meaningful training. All in all... a miserable place to work. Advice to Management: Give up and sell the company while there is some value remaining. There is nothing you can do to fix IBM. It is too late.
  • Alliance for Retired Americans Friday Alert — February 12, 2016 (PDF). Stories this week include:
    • New Hampshire Primary: Kasich and Jeb Bush Mean Trouble for Seniors
    • Alliance Members Join AFL-CIO’s Push to Stop Passage of TPP this Week
    • Donnelly Presses Reserve Chair after Companies Announce Jobs are Moving to Mexico
    • White House’s 2017 Budget Proposal Would Provide Seniors with Drug Savings
    • Reminder: Regional Conferences Approaching
If you hire good people and treat them well, they will try to do a good job. They will stimulate one another by their vigor and example. They will set a fast pace for themselves. Then if they are well led and occasionally inspired, if they understand what the company is trying to do and know they will share in its sucess, they will contribute in a major way. The customer will get the superior service he is looking for. The result is profit to customers, employees, and to stcckholders. —Thomas J. Watson, Jr., from A Business and Its Beliefs: The Ideas That Helped Build IBM.

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