This comes after Columbia Third Ward councilman Karl Skala called on the state to be more forthcoming with IBM data on Wednesday.
ABC 17's Jillian Fertig sent DED a list of seven questions via email on October 14 after the department director declined an interview.
In October, job numbers plummeted below 400 at the facility.
IBM came to Columbia back in 2010. The company promised 800 jobs in return for $28 million in tax incentives from the state.
It's a promise IBM has never fulfilled and the state suspended some of the tax credits and programs earlier this year. ...
The company remains in suspension for BUILD benefits until they meet the 500 job minimum. If they drop below 200 jobs, the MQJ benefits could be reduced and if the company falls below 100 jobs, it will no longer be eligible to receive MQJ benefits. In addition, the 4th workforce training project has been deactivated and will remain deactivated until the company reaches employment levels at or above 400. If they do not reach this minimum in the next year, their last training project will become permanently deactivated. The company was approved for four projects which include workforce training for 100 new jobs for each project.
Pros: Huge ability to learn anything anyone could desire, with a base of research and research papers no one could get through in a lifetime. Some very good people work there, and some very gifted people too. Watson is a huge resource; if only the sales force had the imagination to apply what it can do to user's needs, and if the users don't know they need it, educating them to the point where they'll fight over it.
Cons: Since I left some of the less talented people have been rewarded and some of the more talented people have left. Only lip-service given to 'thought-leadership', even if you bear the title. If you're not bringing in sales, you are a second-class citizen. Always worry about an organization that 'celebrates' sales to tobacco companies. And whose North American members are so insensitive about what works with the British and what jars with the British. And like the assessment industry generally, IBM happily sells products to people that in their heart-of-hearts, they know are of minimal benefit to the customer. As Steve Jobs once said, IBM is about freezing a product in time, to facilitate the sales process, not about dynamic product development. Process always beats product.
Advice to Management: Don't reward drones and people who are merely frantically busy and active, as opposed to being effective. Encourage eccentrics and value wisdom. Tolerate more dissent. Be more patient in selling. Some clients take years to bring to the selling point. Stop selecting on the basis of technical skills and 'go-getter' attitudes. Practise what you preach (not that consulting companies ever do this!) Subject your own employees to the same criteria you insist on for clients. Includes recruitment, assessment, selection, onboarding, career development, succession planning and exiting. Don't make doing business as hard as you do through over-zealousness on the part of the legal arm of the business.
Pros: The best with Mulhuddart is the huge parking with options to park and the way out. The building and your desk is pretty OK. Period! Looks like there is some other WW locations that's pretty OK.
Cons: The job spec was not even close to what it turned out to be. Could not even imagine that a company could treat people so bad, close to pure harassment. Actually there's very few real jobs in Mulhuddart Digital Sales; you only ride on top of the local team and they dislike you from start. Real training starts on the floor and that basically means no training. Consider the sales plan as a joke and the calculation of commission is rarely correct. The company measures everything and cheating is a sport. Discovered that I was partly brainwashed when I started with my new employer, luckily got over that.
Advice to Management: Well to be honest, did not meet any real management. You have to watch your back and they will treat you like a kid. Looks like most managers never attended any modern management training and how to deal with people. Typical management by fear style.
Pros: It is a reputed company, and nice to have this brand name on your resume. Salary is competitive if you have other offer. Benefit package is reasonable.
Cons: The work/life balance at IBM is horrible. They want to suck all of your time and energy. IBM literally wants your 24/7 devotion (except during your 15 days vacation time). The immediate management always assign tons of work and says you have the flexibility to work from home (which they know it is impossible to finish at office).
They always fire lots of people and hire fresh graduates. If you argue little bit with the management you will be on their red list and when the work-force balance time comes (which is nowadays almost every year) you will definitely get fired.
Salary increment is very poor and you always have to chase the time line. IBM always believe once the employee accepts the job offer, they buy the candidate. IBM is a golden cage where you have no freedom.
Advice to Management: Please try to listen to your employees.
Pros: Career paths in the professions such as PM, Architect, Consultant or Technical Specialists are well defined and promotion is possible via internal certification and job performance. If you're in the right job you have flexibility about where you work e.g. from home. But it depends on the line manager. Some are old school. Don't assume you'll be able to work from home. The more senior you are the more autonomy you have.
Cons: Management are always looking for ways to save a tiny bit of cash by reducing staff benefits. There are fewer desks than employees and hot desking is often forced even if the work requires office attendance everyday. No Internet expenses, even if you work from home because of the lack of desks. No rubbish bins at desks in order to save cleaner cost. You must find the single rubbish bin on each floor every time you have a bit of rubbish otherwise it accumulates on your desk. Tea and coffee in the kitchen has gone. Somehow it is thought that staff heading out for coffee will somehow save money and improve productivity.
Pros: Still generally a good (though no longer generous) employer staffed with skilled and intelligent people; operated by management as a good place to develop skills before leaving for a higher paying and/or more supportive employer.
Cons: Unrelenting focus on cost reduction far beyond the point of diminishing returns; continual and ongoing takeaways for the past 25 years; highly "lawyerly" approach to communicating with employees about benefits; destructive management paradigm sometimes described as becoming comfortable with being uncomfortable; rank and file is even less impressed with senior management than senior management seems to be with us.
Advice to Management: In a word, "vision". Squeezing your team in every conceivable way is no substitute for an effective strategy. Yes, of course the world is changing, but as you should well know, "It's not what happens that matters. It's what you do about it that counts."
Pros: IBM is a great company with great people, great research and technology.
Cons: Lost sense of their priorities.
Advice to Management: Earnings per share as the top priority in the last 5-7 years has been the downfall of the company. Making ends meet (profit-wise) squeezing employees benefits recently, without addressing the underlying leadership problems, won't solve anything long term. Doesn't matter how many companies IBM keeps buying or selling. The customers end up receiving this problems. But leaders just don't want to see the bottom line problem, as long as the quarter numbers look fine (as it has been in recent years).
Pros: Many opportunities available for top performers. Compensation can be good depending on your role.
Cons: Does not value employee skills as finance-driven company to cheapest costs without concerns for contracts, customer experience or quality. Zero job security regardless of skills. Management at all levels are in survival mode as very few people are in control of strategy with the top execs only focused on their incentives.
Advice to Management: Get rid of CEO before she destroys the IBM brand. Align your customer messages with your actions. Cannot continue to say the customer is first when in direct conflict with actions your taking to cut costs at any expense.
Pros: Currently IBM has the greatest tech research capabilities in the world. What IBM can bring to bear on a client's problems has no equal. The company's core businesses are exclusive tech monopolies with such significant advantages in speed, cost, capabilities, and performance that competing against them with a subpar offering can be Corporate Suicide.
Cons: A complete inability to present our client's IBM's best offerings. When requesting a high performance system, we offer cloud with self-help capabilities. When asking for the best resources available, we send in the backup landed resource intern. When asked to beat the market we put forward corporate plans that mirror lesser companies strategies at profit margins lower than theirs. When asked to "Think" we don't.
Employees are prioritized below profits, client relationships, and fiefdom loyalties. Many of the executives are survivors of the 90's layoffs and near corporate death. They feel entitled to ride the company into the sunset while promising easy advancement for those who remain after they've sucked the company dry of all opportunity.
Advice to Management: Fire anyone who hasn't worked with a client in the last 30 days. Focus on the Watson strategy, mainframe growth, and data (analytics, software, and a data cloud). Keep the executives from the companies we purchase. We may not like their ideas but they've built a business from the ground up — a skill sorely lacking in senior ranks.
When you do find someone who bleeds blue, don't bleed them out. When someone leaves IBM, show them some love on the way out. Former IBMers are very difficult to sell to when you've sold them false promises internally for years.
Pay at least market rates; you were caught with the pay fixing scandal and walked away unscathed. Be grateful and open the pocketbooks before one of our serious competitors does. Stop ignoring HP; they are a threat. Tell Wall Street to go *(#*#$ themselves. Implement transparent cost accounting between groups and stop reporting on each sector's results individually. The only numbers they are entitled to are revenues, profits and dividends.
Pros: Shifting to more entrepreneurial culture and investments in innovation, e.g. Spark Flexible hours and work from home when or if needed. At same time, creating workplaces/hubs for greater synergy. Diversified workforce worldwide. More townhalls/community meetings helping build synergy and awareness.
Cons: Still too many layers of management, siloed functions, and barriers between teams to working better/faster. Too many legacy products and processes; simplification needed faster (see above). Not changing fast enough. Coin-operated sellers who have only quarter to quarter focus. Horrible software desktop tools; spending too many hours during the day dealing with Notes issues.
Advice to Management: Flatten the management layers and cut the internal processes paperwork in half. Drink less of our Koolaid and use best-of-breed tools e.g. Marketo. Hire more sophisticated sellers who understand nurturing and opportunity development.
Pros: Started as a software consultant immediately after graduating from college. Great experience to have on your resume — opens up lots of doors in the IT/software/consulting world. Good exposure to software implementation projects and how they go success and fail. As a consultant, you don't have to go looking for your next project if you build an expertise on a high-demand product. Travel has good perks until you burn out. Stable paycheck, good benefits.
Cons: Too big, too much bureaucracy and red tape. Lots of resources in theory, but these are difficult to navigate. Very little importance is given to skills updates. Only moderate work-life balance. Management is unlikely to give bench time or push clients for remote work to update skills or to give a breather from travel. (On the plus side, consultants on projects requiring travel usually have lax Fridays and consultants on projects that don't require travel get to work from home).
No clear way to move up or work towards bonuses. Bonuses are given out unexpectedly for good work only if money is 'left over' during year. Also, raises and promotions are only given sparingly. Even groups that perform well, like the one I work for, are stingy with bonuses and raises. Management does not encourage movement between groups.
Pros: IBM is a great place to work for early in their career professionals by providing meaningful work, the opportunity to innovate in any role (whether you are just starting out or have been here a long time) and an amazingly flexible and supportive culture built on the foundation of great management and trust.
I started at the company as an intern and am now full time. During my entire career at IBM I have had the opportunity to meet the world's experts, who are IBMers from across the globe, implement innovative company-wide ideas, give executive presentations, take part in experiential learning opportunities beyond my day-to-day job, have more than 2 mentors from around the world whom I talk with weekly, and lead major projects from day 1.
I highly recommend IBM for anyone who is looking to make a real difference, join a company with world-class leadership and management development programs, and founded on the purpose to be essential — that is what you can do at IBM.
Cons: Undergoing a major transformation which requires acting as change agents and overcoming old ways of thinking.
Advice to Management: Keep plugging away - we are undergoing a major transformation and our managers and leaders are keeping everyone inspired, motivated and working in new, agile ways.
http://www.endicottalliance.org/thedisintegrationofemploymentinIBM.htm To all Alliance supporters, send and share the above link to the article "The disintegration of employment in IBM" far and wide. Put it on your FaceBook page; send it to newspapers; send it with comments to your political reps and send it to your co-workers. Help break the secrecy of IBM job cuts. Put some pressure on IBM. -Alliance-
Amazing how many financial analysts putting articles out there saying "time to buy IBM?" just based on the numbers. "Great dividends! Value buy!" Few of them look past the numbers and see that it's all a house of cards. Extremely low employee morale, no attractive products, faked "cloud revenue", empty pipeline for 4Q and beyond.
Do yourself a favor and join the alliance now, before the stuff really hits the fan in January. They're the only ones trying to help us fight this horrible worker treatment. It's worth a few bucks a month even if a union never happens. They send out press releases on our behalf to the media, who then expose IBM's dirty tricks to the analysts and public and government, thereby helping us all NOW. -HelpYourself-
If you have ever called Payroll in IBM you need your social number and a pin also. I would not be giving my social security number to anyone to call IBM. I personally have used it many times since the late 90's to have mortgage lenders verify my salary, apartment leasers and as recently as last 2 years at least 5 future employers who have no reservation about using it. It is definitely not a drawback; they don't have people to call your people to sit on a phone and wait in a queue for 30 min to find they can't get your information. I just recently used it in August when I decided to run away from IBM of my own volition. -gonebynotforgetting-
I've heard that all sales and technical assets are being packaged so as to be more portable, as part of this effort (so they are more easily consumed and moved to these other companies). Velocity is a word for smaller sales in IBM, and we've been moving those deals to partners for a while to focus on the bigger ones internally. Maybe now the 'velocity' is the people, not just the deals.
The Champions for Growth project mentioned earlier is another example of this. What kind of title is that for a project to move IBMers out? Are you a 'champion for growth' by throwing yourself on your sword to help the company, who certainly hasn't been compassionate to employees? Anyone hear about our execs foregoing their bonuses due to the dismal death spiral they have put this great icon into? The most virtuous thing one can do is fight for a noble cause.
Remember back when employees were mere slaves with no benefits, dying on the job, to make people like the Carnegies and Mellons filthy rich? Capitalism has its cost. Now, the balance is tipped way against us again. Executive compensation in salary and benefits are through the roof, while employee benefits and salary have stagnated through a seven year bull market.
We have just a few families in this country controlling the vast majority of the wealth. It's time to be noble again and organize. You don't have to get your skull busted like our brave forefathers, just shell out a few bucks a month to join the alliance. Trust me, you'll feel better fighting back rather than being a lamb led to slaughter. --ReadTheTeaLeaves--
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