When contacted by Nearshore Americas, IBM neither confirmed nor denied the reports. “It is IBM policy not to break out employee numbers by country,” IBM’s External Communications Team Leader, Susana Maldonado, told Nearshore Americas. Maldonado did acknowledge that “IBM continues to re-balance its workforce to meet the changing requirements of its clients, and to pioneer new, high value segments of the IT industry.” ...
The reports of workers being laid off in Mexico come at a time when IBM is making job cuts globally. “IBM has been cutting jobs worldwide since the beginning of the year. We are hearing that up to 15,000 IBM employees worldwide could lose their jobs,” Conrad added. “IBM cuts are being driven by a goal of $20 earnings per share by 2015. This is a poor business model and one that relies on cost cutting instead of business building.”
Also this week, Standard & Poor’s released a report on how adding skilled labor would heat up economic growth in the US. S&P asserts that skilled immigrants increase innovation and productivity and are more likely to start businesses than US-born workers. It seems that IEEE USA also supports more employment-based green cards for high-skilled tech workers. Both organizations indicate that these workers ultimately will create more US jobs.
Lest I get email regarding the motivation of immigrants to build lives and work here -- I’m not disputing this. What I want to know is what happened here? Wasn’t the US known for its entrepreneurs? Were the entrepreneurs of 30 or so years ago that spawned so many startups immigrants, or were they home-grown?
Pros: Benefits and salaries are still fairly competitive. Cons: The employee ranking system in combination with increasingly common layoffs make this a difficult place to work. Advice to Senior Management: Invest in your employees and pay less attention to the stock price.
Pros: Just a strong brand name worldwide but “All that glitters is not gold" (Oonchi dukan pheeka pakwan)”
Cons: 1) No Job Security: The No.1 rapidly raising and biggest con is "No job Security" at IBM GBS Pakistan. They just hire resources on project basis on 3rd party contracts, promise them to convert them to either FTCs or regular in future but instead FIRE them on project completion, even employees working for more than 5 to 7 years. They say in meetings and conferences that IBM is hiring xxx number of resources and has blah blah blah plans for the future, but the reality inside is entirely different and IBM has no plans to even retain their existing employees.
2) No timely increments/ promotions/ benefits/ allowances: Yearly increments and promotions are promised at the time of hiring but no timely increments, even employees get no raise and forced to work for longer hours on same low salaries for years or either just LEAVE. Even a few benefits/allowances given in previous years have now been seized/withdrawn. The justification provided is profits aside, IBM GBS has no new business.
3) Below average and low pay packages as compared to industry. People are rapidly leaving IBM Pak and joining competitors or other firms.
4) No opportunities within IBM even if you have the required skill set to perform in other roles. Even if requested for a better opportunity within, the responses by bosses are extremely discouraging. Whenever you try to move up the career ladder, you will be bitten by a snake up there.
5) Extremely disrespectful and non-cooperative bosses, no career counseling or periodic meetings as promised at the time of hiring resources. Even after several weeks of repeated requests and follow-ups just for a few minutes meeting with your peoples manager, the response mostly is a Big 'NO'.
6) IBM GBS was performing very well in the past few years but doesn't have any business in Pakistan in recent years and is rapidly losing both name & business to other even much smaller local companies due to high price bids on projects and poor sales/ followup.
Advice to Senior Management: Please teach your peoples managers to learn some management and to value your employees/resources. If IBM has no projects or business in Pakistan it should simply close its offices there but the pressures must not be passed on to employees that are being rapidly fired.
Please pay immediate attention to aforementioned points as these are highly beneficial for the name and better future of the Big Blue.
Pros: Good brand recognition; looks good on resume. Many substantial projects to work on.
Cons: No career development, recognition, or raises. Staff is extremely overworked because IBM needs to bid low to be competitive. Leadership only cares about the numbers, "just do the work and shut up" attitude. Very poor morale; key team members sometimes resign in the middle of client projects. Absolutely NO work/life balance. You give up your personal time to work.
Advice to Senior Management: This is not sustainable. IBM is top-heavy with management who do very little to deliver value to end customers, and the staff is paying the price. How can you continue to deliver top-quality client work in this environment?
Pros: Can learn much about consulting through the intern program.
Cons: Wouldn't want to make it a career. Uncaring global company that is the Walmart of corporations. GBS is not the best place to stay.
Advice to Senior Management: Stock prices aren't everything. Good for the 1% not the 99.
Pros: I spent 12+ years at IBM and the first 10+ were fantastic—great people, challenging problems, and lots of growth opportunities. The people are still fantastic, the problems are still challenging.
Cons: Over the past 2 years, there has been a lack of direction and consistent support. The leadership team says one thing, and then does another. The lack of trust is horrible and the morale is as bad as I've ever seen. When I left, I felt like I was one of the lucky ones...and since I landed on my feet, I know that is true.
Advice to Senior Management: Focus on your people, not just the EPS target. Invest in your people - they are what allowed IBM to have a century of success...you need to find out how to reengage them.
Pros: Good on resume, learning experiencing, training, technology innovator, navigating Fortune 500 company.
Cons: Long-term career opportunities slim depending on organization; continuous layoffs; morale; people are seen as a resource not asset.
Advice to Senior Management: People are an asset not just a resource.
Pros: Amazing depth of expertise and experience across the global. No matter the subject, there WILL be somebody who is a global expert on the matter (however, they may be difficult to identify).
Cons: Fixated on EPS $20 by 2015. Random-seeming RIFs multiple times a year. Huge overhead in reporting and re-reporting the same facts to multiple (up to five) lines of management to satisfy the data hunger of The Matrix.
Advice to Senior Management: Morale is in the can. Everybody is watching their back.
Pros: Working at the forefront of technology, building some of the most complex and powerful servers in the world.
Most technology, tools and methodologies are developed in-house, one can easily get hold of the experts on each of them and influence decisions, request features and work on pushing the boundaries of technology further.
IBM is one of the most flexible companies in terms of working from home/remotely and planning your regular work hours that I know of, additionally the global teaming makes for some great contacts from around the world.
IBM is so big that making career changes is possible within the company and since they're active in all fields of IT, there's usually a job in any area one would like to explore.
Cons: Everything is driven by the EPS goals of the 2015 roadmap which results in some extreme measures. Office supplies are barely/not provided any longer; offices are only cleaned once a quarter; all assistants have been consolidated into a few positions off site.
People are providing their own IT equipment because getting anything (docking station, keyboard, extra power supply) beyond the basic laptop is subject of budgeting scrutiny.
Due to the constant cost cutting, there have been many rounds of layoffs affecting even solidly contributing employees which results in the remaining team having to cover even more work and there's no adjusting of deadlines due to this either. At the same time the management team preaches that "innovation matters" but there is really no time provided to pursue new ideas and even if you had a great new idea, there's no system for providing awards to employees anymore except for large corporate level awards.
Training is only provided in the form of free online classes, conference travel is sometimes possible but only if one has a paper to present at the conference.
Pros: Flexibility to work from home when necessary, decent benefits.
Cons: I have worked for this company for over 3 years and I have _never_ received a pay increase. I accepted this position shortly after the 2008-2010 America job-pocalypse and took a huge pay cut from consultant position with competitor. They are currently paying me half of what my resume is worth.
Working for this company is like living in a pressure cooker the whole time: there are internal agendas set for you to be accomplished through their very disperse and frustrating complicated systems (for all this AI Watson business, they have not even been able to develop their own single sign on system!)
They substantially mandate overtime to salaried workers for years at a time through mandating 100% utilization in the Personal Business Commitments and personal reviews are nothing but a game in which managers get together and play toss ups...useless anyway, since IBM always seems to find excuses NOT to pay bonuses or pay increases. It is a sweat shop that more and more employees and customers are fleeing like the plague.
Advice to Senior Management: Instead of cleaning up the ranks of the workforce that actually provides the services you sell, try getting rid of all the useless vice presidents and leaders management reporting structure. This management structure creates so much "overhead" for the accounts that they can't afford to staff the accounts enough to provide good service to the client.
Pros: (Some) great people, flexibility working from home or different locations; great brand reputation to have on your portfolio.
Cons: So much political and hierarchical nonsense, so much red tape and paperwork crap in the background. Cost cutting EVERYWHERE, so many jobs cut (both contractors and full-timers), barely any salary improvement unless you literally walk on water or something. They try to work you into the ground with ridiculous work hours with no extra compensations.
Advice to Senior Management: Get a grip, let go of all these stupid unrealistic objectives to reach a certain goal by 2015, its not going to happen. Wake up.
Pros: Brand recognition is through the roof, and the talent of people here is as good as you will find anywhere. IBM has a process called TA-DA-QA that is designed to insure accuracy and quality on large deals, and for certain opportunities the company will do a deal for pure cost alone. Very aggressive and very focused.
Cons: Executive management is insane. Quotas are unrealistic; they do NOT give a hoot about work/life balance, and they will work you to death. The same TA-DA-QA process that ensures deal quality often keeps teams of employees on conference calls till 4:00 am quibbling over contract verbiage—I've gone through it many times.
IBM also manufactures very little anymore so we just resold other companies' products, using outsourced labor at higher prices than the industry norm...makes it very difficult to compete against more nimble, aggressive smaller vendors who can offer the exact same product and delivery subcontractor at a better price.
Advice to Senior Management: A little more leadership by example would go a long way.
Pros: Flexible schedule, Good pay. The want 20 works here but I really can't think of any additional good things to say.
Cons: Looks like the end of the road is coming. Crazy hours—work mornings and evenings in addition to normal business hours. Business units keep getting sold off and there are 1-2 resource actions (layoffs) every year. Everyone is just waiting for their number to be called. Meanwhile the work keeps piling on to the people remain and the business wants to pull in schedules to get product out the door sooner. Less people + more work + quicker schedules = more problems for the customer.
Pros: Excellent client projects. Great people. Amazing reputation.
Cons: Awful clunky systems and processes. Recognition and reward practices are based demonstrating actively an input above and beyond your colleagues...less about actual client feedback. Poor offices.
Pros: Excellent work/life balance. Good salary. Intelligent, hardworking, dedicated, fun co-workers.
Cons: Stagnant salary. Company' s view of the employee has continued to decrease for years. Layoffs, more layoffs, and more after that. Not fun.
Pros: Lots of credibility built up in the marketplace (from when employees used to care and be proud of working for the company) and a large enough business to sustain itself through challenges for a while.
Cons: IBM is increasingly being run by the bean counters, with a maniacal focus on financial metrics, at the expense of employee development and engagement. Hard to come by IBMers who are truly proud of the company and enjoy working there.
Advice to Senior Management: Stop running the company to purely meet quarterly and short-term earnings numbers. Employee engagement and satisfaction is taking a beating and this will only result in unhappy clients. You cannot hope to achieve long-term success with the way you treat your employees. IBM USED to be a great company to work for.
Pros: Team efforts and everyone pitches in and tries to help each other.
Cons: Upper management clueless about IT in the trenches and doesn't care; if a buck can be saved by off-shoring trench jobs to India, they'll do it in a heartbeat. If it turns out that the trench jobs can't be done in India, well, whoops. We'll have to re-hire the temp contractors back or something.
Advice to Senior Management: Remote management doesn't work very well in the current configurations and there is WAY too much paperwork, even for low-level temp contractor drones.
Pros: You get to work with a lot of talented people, with opportunity to develop and grow professionally. Opportunity to diversify if you invest your time making the right contacts.
Cons: Many of those talented people have left and not replaced, leaving a top heavy management structure. Moral in the hardware side of the business is at rock bottom and looks like it's going to get worse before it gets better.
Advice to Senior Management: Value your people in actions as well as words.
Pros: Perfect for new graduates off for a quick buck (company saves more).
Cons: IBM Roadkill 2015; 0% chance of specializing in your field of expertise; Outdated PBC methods (your performance rating is already determined even before your form is submitted); Company focuses more on shareholders and uses employees as cannon fodder; Management frowns down on employees who question policies; Labor union not allowed.
Advice to Senior Management: None at all.
Pros: Big 4 consulting org; 6% match on 401k; generous vacation and holiday time off; warm leads from SWG and other sales teams; most funded R&D org in the industry; most patents in world each year; respected engineering firm.
Cons: Salary is lower than industry average; No pay raises; No bonus in GBS; Not a marketing firm (lacks marketing expertise to bring new innovative products to market: - speech failed, mobile failed, collaboration tools don't hold a match to Google Docs, will see how Watson does); Loads of processes that are costly but ineffective: - DS&P, PMR, Delivery Excellence, etc. Ran by spreadsheets; lots of resource actions all around company to meet 2015 financial goals; lots of offshoring key roles for same reasons; high pressure for over 100% consultant utilization.
Advice to Senior Management: Balance utilization quota with sales quota. Get rid of all the red tape—work against ourselves on most deals—hard to win with such high markups.
Pros: Big company, used to look good on your CV. Today? Not that much. Payment is OK. Whatever you get when accepting the job stays the same. No real salary increase.
Cons: Career development is said to be your own responsibility but each time you ask for advice from HR you're told to talk with your manager. And your manager keeps leading you on, "maybe in the future", it's too early, etc. And, this happens to the employees "top contributors". Extra hours not paid, although "highly appreciated" by management.
Advice to Senior Management: Act like you care about your employees. Don't ask them to put the client first, when you know they are exhausted and frustrated and you are doing nothing to alleviate the stress. Stop pretending you don't see this.
Pros: Can't beat the access to a worldwide pool of IBMers. There is an ocean of resources available to learn and further your career. Very strong sense of ethics and strong culture of doing the right thing by the customer. Generous pay and benefits, comparable with the best in the business.
Cons: Great companies balance the interests of shareholders, clients and employees. Since the Palmisano era, management has been enamored with EPS targets and this balance has gone out of whack with too much financial engineering and cost cutting...need to get back to basics of innovation, client service and employee morale.
With the shift to Software and Services, the great tradition of innovation and pioneering spirit in the hardware business has fallen by the wayside. Surely, IBM can lead in this space, specially when the competition is weakened.
Obsession with EPS has led to employee morale issues...lots of good people have left and the newbies take time to become productive. GBS has the worst of this problem.
Advice to Senior Management: Find the right balance between servings interests of clients, employees and shareholders. Need to focus on Innovation like Apple if you want to achieve revenue and EPS growth. Employees are your most valuable asset...they don't feel that today. Stop treating them like widgets.
Pros: Reinventing new solutions for latest industry challenges. Good client base. Knowledgeable and supportive colleagues. Supports flexible working.
Cons: Career progression very slow even when recognised as top performer. Not people focused—all about the money. Training is always cancelled. Hugely process driven.
Advice to Senior Management: Reduce bureaucracy Allow greater autonomy.
Pros: It's international. You get the title on your CV/resume that you worked for IBM.
Cons: Instead of pruning and developing employees, paying more to keep high performers, IBM prefers lower cost, less quality employees in order to save money in the short term. (Instead of thinking in the long term this will hurt them). I have seen and continue to see this across all departments—HR, sales!, acquisitions, finance.
Management is poorly trained and way too young and it seems like the entire company motions through a leadership checklist instead of living it. No respect for employees; they would slit our throats in a moment if it meant the executives could keep their perks.
Working long hours with no compensation, days off, praise, or whatever value motivates you. Literally you will not get compensated for OT over 12 hours each day although you will often find yourself working 18 hour days.
Advice to Senior Management: Respect, remember what it's like before you were a manager; read articles on leadership outside of IBM; talk to your employees like people, not disposable slaves.
Pros: Base salary is high. Very friendly colleagues.
Cons: For me, IBM is the perfect example of an unprofessional, unambitious, arrogant and slow company.
Do not believe one word from recruiters or managers during your interview process.
There is a reason that ambitious, eager and passionate people are leaving!
Advice to Senior Management: Realize that the world is changing! I could mention 100 things to improve, but really—the inside sales centre in Dublin is a sad, sad story. After I resigned I suddenly understood why people talk about it as the S***hole.
Dear IBM: Beginning January 1, 2013, I am changing the timing of my IBM "over and above effort and caring" from 24x7 to an annual contribution at the end of the year. The amount and quality of the work IBM receives—which makes my results among the best in the workforce—is not changing. I must be employed on December 15 of each year for IBM to receive my contribution for that year.
For eligible projects, my effort and caring contribution will be deposited to the project on December 31, 2013 (and on the last business day of each subsequent year). IBM contributions to projects are not affected by these changes. In the event I choose to leave the company IBM will receive their effort and caring contribution on my last working day, based on the eligible effort and caring credit accumulated during that calendar year. -Anonymous-
Alliance reply: Also extremely important for ALL IBMers to know: You are an "At Will Employee". See this page for more information. Also remember that when IBM makes their own rules, IBM can break their own rules and there's little an employee can do about that; since the State or Federal Labor Dept. has no jurisdiction over company rules *unless* those company rules conflict with those labor laws.
How is IBM able to approve folks 55 (and over) with 15 years of service access to these funds and deny someone age 52 with 30 years of service from these benefits? Decision is purely age based, not recognizing seniority. Is this not a form or age bias or age discrimination?
The 30 years used to be the "trump card" and still is to some extent for one to declare as "retirement eligible". Wondering if this is something that can be reported to the US Department of Labor? https://www.askebsa.dol.gov/WebIntake/Home.aspx -Dazed_&_Confused-
The similar thing happened for those who were 39 years old with 21 years of IBM employment that were forced to the cash balance pension in 1999. Those that were 40 years old with only 10 years of IBM employment got a choice between the traditional IBM defined benefits pension plan or cash pittance heist. -da_facts-
Yes, it is all in IBM's favor. Separation pay is given with the proviso that you will not sue IBM for wrongful anything. When I was a manager I had an employee who was fired for a drug issue. HR advised me to give him separation in return for the protection against a future lawsuit. If you think they're giving you "what they owe you" or doing something out of the kindness of their hearts, forget it. It's cheaper than defending against a lawsuit, that's all. -Research RA-
I can't stress enough that IBM can take the FHA away at any time. Besides, it is funded like with poker chips, not real $money$, a "notional" account. IBMers think they only lose their job with an RA. They usually lose much more than they realize! -anonymous-
There's a lot of discussion about these changes on the retiree comments page—the changes took effect in January 2014, and the broker was originally named Extend Health. I hadn't seen this mentioned explicitly on this page, and it sounds like this may be an unpleasant surprise for a number of people who are retiring in this RA. -Cassandra-
Once IBM led the industry in communications controllers...gone. Sent men to the moon and back safely...no matter, not enough profit in Federal Systems Division and feds too hard to deal with. Led the industry in retail POS systems...SOLD. Premiere provider of check processing systems and competitive in other banking hardware...checks were to be obsolete by 1990; NOT.
Have long history of leading data storage technology and solutions...IBM is now #3 and will likely lose more market share along with database licenses due to sell of a large part of the server business. Now some analysts are suggesting that the chip manufacturing business is next. -Anon-
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